What is a BER?
A Building Energy Rating (BER) is an official indicator of a property's energy performance. Ratings range from A (most efficient) to G (least efficient). A BER is required when selling or letting most properties in Ireland.
Is BERHUB free for customers?
Submitting a quote and reviewing bids is completely free. When you accept a bid, you pay a 10% deposit of the quoted price to unlock your chosen assessor's contact details. You then pay the balance directly to the assessor.
Does BERHUB cover all counties in the Republic of Ireland?
Yes. BERHUB works with SEAI-registered assessors across all 26 counties in the Republic of Ireland: Carlow, Cavan, Clare, Cork, Donegal, Dublin, Galway, Kerry, Kildare, Kilkenny, Laois, Leitrim, Limerick, Longford, Louth, Mayo, Meath, Monaghan, Offaly, Roscommon, Sligo, Tipperary, Waterford, Westmeath, Wexford and Wicklow.
How fast will I get bids?
Most projects receive their first bid within a few hours. By the next morning you typically have several to compare.
Are all assessors qualified?
Yes. Only SEAI-registered BER assessors can bid, and each is manually verified by our admin team before approval. We also highly recommend you ask your chosen assessor to provide proof of active SEAI registration.
Who pays the assessor for the actual survey?
You do, directly. The price you see in their bid is the full price — BERHUB takes a 10% deposit of the bid price and you pay the balance directly to the assessor.
How does BERHUB make money?
We don't charge customers a separate platform fee. BERHUB's fee is a 10% deposit of the assessor's quoted price, taken when a bid is accepted. The customer pays the remaining balance directly to the assessor.
Can I change the survey date later?
Yes. You can agree a different date with the assessor once you've accepted their bid.
What happens if I'm not satisfied?
After the assessment, you can leave a review. Persistent issues should be raised with the SEAI directly, as BER assessments are governed by SEAI standards.
Can refunds be issued?
If there's an issue with your assessment or you decide to cancel before the survey takes place, your 10% deposit is fully refundable. After the survey has taken place, the deposit is generally non-refundable, but you can contact us and we'll review your case.
Is my information secure?
Yes. Customer addresses, phone numbers, and emails are only revealed to the assessor whose bid you accept. We never share your data with anyone else.